Refund policy
Our support team is available Monday through Friday from 9AM-5PM EST and Saturday 12PM-5PM EST. We can also be reached by by email at mpressionsaccessories@gmailcom, and by phone at 404.410.4012.
Return/Exchange Policy
If you are not 100% satisfied with your purchase, you can return/ exchange them within 7 days
from date of purchase with an approved RMA# (Return Merchandise Authorization). All approved returns/ exchanges must be received within 10 days from the RMA date. Please reference the Return Process for details.
Return Process
1) Email us at mpressionsaccessories@gmailcom with your full name, order #, and indicate if you
would like a refund or exchange. An RMA# (Return Merchandise Authorization) will be assigned
and emailed to you within three (3) business days.
2) After receiving the RMA#, you can proceed to mail the product back to our fulfillment center at
the address provided below. Please include a note in the box stating your full name and RMA
number. We recommend using a carrier that offers shipment insurance, and tracking services such
as FedEx, UPS, or USPS deliver confirmation, so you get full visibility on the whereabouts of your
package. We will not be liable for lost or damaged return packages.
Return Address:
Mpressions Boutique
ATTN: Returns Department
2479 Peachtree Road NE Suite 1705
Atlanta, GA 30305
3) After receipt and inspection of your return, we will issue you a refund via the same payment
method used for the original purchase. You will receive an email when your refund or
exchange is processed. The refunded amount will be for the cost of the product only. Shipping
Charges and Shipping Cost is nonrefundable.
IMPORTANT: Returns must be unworn and in the same condition as it was received. Some of our
product’s ship with an attached security tag and/or sticker. Products must be returned in its
original box and packaging. Returns will be processed in the order it was received within 10
business days.
Defective/Incorrect Merchandise Exchange
If you have received defective merchandise or the wrong style(s) or color(s), please email us at
mpressionsaccessories@gmail.com within 3 days from the delivery date.
1) Please include your your full name, order#, two photos of the product, and a brief description of
the issue if you would like a refund or replacement.
2) We will send you a prepaid return shipping label with an RMA# for you to return the defective/
incorrect merchandise to the address below:
Return Address:
Mpressions Boutique
ATTN: Returns Department
2479 Peachtree Road NE Suite 1705
Atlanta, GA 30305
All return/ exchange must be received within 14 days from the RMA date.
IMPORTANT: Some product images and stone colors may be slightly different than the actual
product received due to different color settings of your screen, and also photography lighting.
3) Once we have received and inspected your returned merchandise, we will send you a
replacement as soon as possible.
Holiday and Sale Return Policy
Holiday purchases starting from Monday the 3rd week of November to December 31st can be
returned to Mpressions Accessories for refund (excluding all shipping cost) up until January 15th
by following the steps below:
1) Email service@edgeiwear.com with your full name, order# or gift receipt# and we will reply with
RMA#.
2) Safely repackage and return the product with all original packaging intact along with a copy of
the RMA using a carrier with tracking service and insurance (recommended) to the address
below. We will not be liable for lost or damaged return packages.
Return Address:
Mpressions Accessories
ATTN: Returns Department
2479 Peachtree Road NE Suite 1705
Atlanta, GA 30305
Holiday RMA returns must be received or postmarked by Jan 15th.
IMPORTANT: Some product images and stone colors may be slightly different than the actual
product received due to different color settings of your screen, and also photography lighting.
3) Once we have received and inspected your returned merchandise, we will issue the refund
(excluding all shipping cost) for the cost of the product. Shipping costs are non-refundable.
All “Sale” category item(s) are final; no returns, exchanges, or refund will be accepted. Sale item(s)
can only be returned for exchange of the same item(s) due to manufacturing defects with approved
RMA#.
Warranty
Warranty extends 30 days from the day of purchase and covers manufacturing defects only. Our
warranty does not cover scratches and, accidental damage caused through general use, or loss due
to neglect. We inspect all merchandise with a 4 point process for defect(s) and damage(s) prior to
shipment. It is the buyers responsibility to check the product upon arrival to make sure it is free of
any defects and report them to us promptly if there are any.